FAQs
More FAQs- Do I need to do anything prior to the technician arriving for my scheduled service?
- Can we contact you outside office hours in case of an emergency?
- Do I have to move furniture before the carpet cleaning?
Yes, we ask that you remove breakables from the tops of furniture in the breakroom, lobby, conference room and other areas we will be cleaning. Pick up moveable items from the floor such as rugs, plants, trash containers, recycle bins, file cabinets, chairs, etc. Vacuum or dust mop all debris found on your floors prior to your cleaning. If items are too large to move, consult with your technician.
ServiceMaster Clean Region of Waterloo will provide you with a live-answer, emergency phone number so that we can help you with any emergencies that may arise 24 hours a day, 365 days a year.
To get the best results with professional carpet cleaning, we recommend removing furniture from the rooms we will be cleaning. Items we clean around instead of moving include file cabinets, conference room tables, bookcases, lobby furniture and large pieces of furniture.